PURPOSE

Welcome to MKH Properties Limited’s privacy policy statement. This policy is to describe how we process personal information from our website as well as our other digital platforms.  We respect the privacy of every individual who visits our site and digital platforms.

All personal information gathered from our website and our other digital platforms will only be used in accordance with our privacy policy. Please note that this privacy policy may be updated from time to time. And we shall notify you if there is any significant change as to how we use your personal information.

WHAT DO WE COLLECT AND WHY DO WE COLLECT IT?

We may request the following types of personal information when you complete the  Welcome form on our website or fill any of our lead ads form:

• Your name and;
• Other Contact information i.e. email address and phone number, etc.

Our primary purpose in collecting your information is to ensure a seamless customer experience, provide you with required information, and keep you informed about our products. If you are under the contractual age of 21, please obtain permission from a parent or guardian before submitting any personal information.

WHAT DO WE DO WITH YOUR PERSONAL INFORMATION?

We may use your personal information to:

• Provide information on our products and services – we use information to provide you with information on products and services you have requested, and to communicate with you about them.
• Communicate promotions and competitions – we use contact details you have given us, to provide you with information about our promotions, offers and events that we think will be of interest to you.
• Respond and process enquiries, suggestions and complaints; if you make an enquiry, suggestion or complaint, we will use that information to provide you with an appropriate solution and to improve our products, services and communications.

WHEN DO WE SEND YOU MARKETING COMMUNICATION?

We will only send you marketing communications when necessary. You have the right to withdraw your consent for us to use your personal information for marketing at any time. To unsubscribe, please click the ‘unsubscribe’ link in any marketing email you receive from us.

WHAT IS OUR LEGAL BASIS FOR USING YOUR PERSONAL INFORMATION?

We use your personal information solely in accordance with laws that safeguard your privacy rights.

These include, but not are not limited to:

• We have your consent (if applicable);
• We need to use the information to perform a contract with you;
• It is fair to use the personal information in our interests and at no disadvantage whatsoever to your personal interests– this can include but not limited to marketing additional products or services to you.

HOW LONG DO WE KEEP YOUR PERSONAL INFORMATION FOR?

We will never retain your personal data for longer than is necessary according to The Nigeria Data Protection Act 2023 (NDPA). We will only retain your personal information for as long as we need to fulfil the purposes we collected it for as set out above, including for the purposes of satisfying reporting requirements.

SHARING YOUR PERSONAL INFORMATION

We will keep your personal information strictly confidential and will not share it with any third parties or our company’s subsidiaries.

YOUR RIGHTS

You have the right to request access to your personal information, as well as to edit, delete, or transfer it. To exercise these rights, please contact us using the form or phone number provided on our ‘Contact Us’ page – https://mkhproperties.com/contact-us/ 

INFORMATION SECURITY

To protect your information, we have policies and procedures in place to make sure that only authorized personnel can access the information we collect at our data collection points.

CONTACT DETAILS

If you have any queries relating to this privacy policy, need further information or wish to lodge a complaint, please contact us via the form or phone number on our ‘Contact Us’ page – https://mkhproperties.com/contact-us/